There are two conditions when you see that your Venmo account has got frozen. In one condition, your Venmo account gets frozen temporarily and in the other condition, it may get frozen for a duration longer than usual. In case you are also experiencing Venmo account frozen condition, then you should get it unfrozen before it gets locked permanently. There are a few tactics that you can use to get your Venmo account unblocked and start using it once again.
But, prior to discussing the method through which you unfreeze the Venmo account, let us try to uncover the reason behind it.
Why is my Venmo account frozen?
There is not a single reason which could be held responsible for the Venmo account frozen condition because this situation can arise due to a number of factors. However, before moving on to discuss the method through unfreezing a Venmo account is possible, you should know the main cause behind it. This will further help you to elevate the issue to the Venmo support team and decide which solution is applicable to restore your account.
At times, your account may get freeze if a payment gets failed from your account. This is a temporary Venmo account frozen condition and may be fixed on its own. Venmo freezes up your account to reverse any kind of payment. Apart from this, your account may also get frozen if you carry out any activity that is against Venmo User Agreement/ Credit Card policies. Besides this, your account also gets blocked temporarily in case you exceed the ACH transfer limit from your account. Another reason could be that there were insufficient funds in your account when you were trying to make the payment.
Method to unfreeze a Venmo account
Method 1- Reply to the email from Venmo
Whenever your Venmo account is frozen, you are notified about the same through email. As soon as you get this email from Venmo, you should revert to the same mail by using the instructions given on it. The moment you are connected to the support executive, you will get instructions to lift the restrictions from your Venmo account.
Method 2- Contact Venmo
Contacting Venmo not only helps you in unfreezing your account but also helps you when you wish to activate Venmo card. To contact Venmo, follow the steps given below:
- Open the Venmo app or website on your device
- Then, carry out the Venmo login process
- On the upper-left corner, click on the menu icon
- After that, select the “Get help” option from the menu
- Next up, you should click on the “Contact Us” option
- Now, choose the “Chat with us” option
- This option can be found under “CONNECT WITH A HUMAN”
- Describe your issue to the live operator
The Venmo support person will help you with the Venmo account frozen unfreezing process.
Method 3- transfer funds to your account
This method works when your account got frozen due to insufficient funds. To add funds to your Venmo account, you should:
- Go to the Venmo.com/addfunds page
- Now, log in to your Venmo account
- The add funds window will now pop up on your screen
- Then, you should choose the bank from which you wish to transfer funds
- Now, enter the amount you wish to transfer
- The amount should enough which is needed to lift the restriction
- Complete the transfer process
As soon as you add enough funds to your Venmo account (the amount which you owe), the account will get unfrozen.
If you are facing a Venmo account frozen error while you try to log in or make payments through your account, then you may follow one of the methods given here to unfreeze it. Make sure to use the method that you think is the most appropriate one.